Pedal-On.com - The Independent Voice Of The Indoor Cycling Community FAQ

Here you can find answers to questions about how the board works. Use the links or search box below to find your way around.

Changed Email and Forgot Password

If you changed your email address and forgot your pedal-on password send us an email with your user logon name, old and new email addresses and we will update your email address and reset your password.

Don't forget to change your password when you logon

Lost Passwords

I forgot my password. What can I do?

If you forget your password, you can click on the 'Forgotten Your Password' link. This will appear on any page that requires you to fill in your password.

This link brings up a page where you should enter your registered email address. An email will be sent to that address shortly, with instructions for resetting your password.

Since passwords are encrypted, there is no way to resend your original password. This option provides you with the ability to reset your password.

You must be able to receive emails to your registered email address for this to work. You may need to check your spam filters and folder if you do not see this email in a few minutes.

What Happened to my User Account

Users that have not logged on for more than 365 days regardless of the number of posts they made are deleted from the Pedal On site.

Users that have not logged on for 180 days or more with zero posts are deleted from the Pedal On site.

Users that have registered and not confirmed their email for 60 days or more are also deleted.

These procedures have been implemented to help clean up our user database from spammers and also give an accurate count of active members.

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